What We Collect and Why
When you open an account, we record the phone number you verify with a one-time code, the password you set, and the profile details you type in yourself. When money moves through bKash, Nagad or Rocket, our wallet team sees the transaction reference, the amount, and
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the status the mobile wallet app returns — we never hold your wallet PIN, and no member of staff can look it up. Play records, such as which table you opened or how long you stayed on a slot round, are kept so a dropped session
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can be settled or a balance restored. Device details, like browser type and a rough network region, help us flag a login that does not match your usual pattern. Those records are held only as long as the purpose needs them, or for the period a
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payment partner or local rules require. After that they are deleted, or cut down to a form that no longer points to you. One honest limit: privacy rules differ from country to country, and what you can reach depends on your local law and eligible regions.
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Where local rules give you the right to see, correct or remove your data, we apply that right. Where a record has to stay, we say why and keep only what is required.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.